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Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at renae@renaecorserwellness.com

Disclaimer of Health-Related Services

The information provided in the programs and services offered by Renae Corser Wellness is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own Medical Doctor. Renae Corser Wellness  is not a Medical Provider (including doctor/physician, nurse, physician’s assistant or any other health professional), Mental Health Provider, registered dietician or licensed nutritionist. Understand that, Renae Corser Wellness is not providing healthcare, medical or nutritional treatment therapies and we do not diagnose, treat or cure in any manner any disease, condition or ailment of the body. Rather, we serve as a trainer, educator, coach, mentor and guide who provides training, education, support, resources, guidance and information.

Shipping & Return Policy

Australian Shipping

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We deliver all around Australia and costs vary according to method chosen.  Depending on your location, products should arrive within 3-7 business days.

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International Shipping

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We currently do not deliver outside Australia.

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Return Policies

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It is important to us that our customers are happy with their purchases from Renae Corser Wellness.

Should you receive a faulty or damaged product, you will need to contact us via email, including an image of the product within 2 working days of receiving your order. email renae@renaecorserwellness.com. We will endeavour to replace the faulty product or give a refund of the sale amount of the product only. Delivery and shipping costs are non-refundable.

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Please choose items carefully as they will not be eligible for return if you change your mind.

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